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Plumbers & Trades
Answer the Emergency Call Before Your Competition Does
In the trades, whoever answers first gets the job. Obsidian Labs AI answers every call, collects job details, and dispatches your crew — even at 2 AM on a Sunday.
The Problem
- Missing emergency service calls while on a job site
- No coverage outside business hours for urgent calls
- Losing jobs to competitors who answer faster
- Time wasted on calls that aren't within your service area
Emergency Call Triage
Categorize calls by urgency, collect job address and issue description, and alert your on-call tech instantly.
24/7 After-Hours Dispatch
Never miss a burst pipe or HVAC failure at midnight — the AI captures the job and notifies your team.
Service Area Filtering
Automatically screen callers by zip code so you only route jobs within your coverage area.
Job Booking & Scheduling
Book service appointments and dispatch slots directly from the call — no callbacks needed.